Better Service, Happier Staff.
Helpas free up time for your people to do what only they can.
In a busy world, customers and service users want out of hours support, quick answers and things to just work.
They don't want unanswered calls, flustered staff, or conflicting answers.
They just want friction-less communication by voice, by text, by WhatsApp or by email - but their choice.
Helpas are a vital part of the communication mix your users and customers want.
Benefits of Rule-Based Helpas - AI Agents
- Improved Customer Service through instant, consistent responses
- Safer through vetted, approved responses only.
- Guaranteed - risk free.
- Better Customer & User Experience as "always on" - 24/7.
- Increased reliability through response tracking and coordination
- No leads lost through missed contact and forgotten enquiries
- Better qualification of leads through smart enquiry management
- Higher conversion by getting key messages across at the right time
- Increased Productivity through automation and freeing up staff
- Streamlined Operations through simplified appointments
- Better Regulatory Compliance through pre-approved messaging
- Uniquely yours, every word customised to your brand message
- Achieve your goals with our psychology and conversational design
Ready to transform the way you operate? Let Rules-Based Helpa AI Agents empower your organisation today.
Our AI Charter Commitment
Our helpas are ai colleagues working alongside people in everyday settings.
As innovators in ai we are committed to safety, security, value, and ethics for all our people and our customers.
We commit that:
- Safety and Reliability: Our AI systems are safe, accurate, and reliable.
- Security and Privacy: We adhere to strict privacy standards, and comply with and exceed all relevant data protection regulations.
- Ethical AI Development: Our AI is free of bias, respects human rights, and align with ethical principles.
- Customer feedback is central to our mission. We have dedicated open channels for reporting concerns or seeking support.
Do you know your Gen AI from Rule-Based AI?
There's a lot of tech talk around AI and it isn't always clear what it means.
We've put together this primer that explains the core differences between the two.
Take a look, and if you'd like to discuss it with us, just get in touch.